AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative
Job Summary
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative.
Ensure timely and quality team deliverables, provide great customer service to business clients, and support HR applications like Workday and Service Now.
Contribute to the quality standards and continuous improvement of HRIT SOPs, and drive new or enhanced features to improve customer experience in using cloud solutions.
Matching Summary
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative.
Skills & Requirements
Must-have
HR applications support
Workday and Service Now
SLA adherence
BAU operations monitoring
continuous improvement
Nice-to-have
self-starter and proactive
performance driven
interpersonal skills
customer experience improvement
Key Requirements
University/College graduate
Good understanding of system functionality
Knowledge of application development methodologies or system configurations