Senior Customer Advocate (hybrid)

Oshkosh Corporation

Base: $73,200.00 - $117,800.00; bonus/equity: not ...
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Bachelor's degree in related field
Five years relevant experience
Ability to read engineering prints
** Oshkosh Corporation is seeking a Senior Customer Advocate to enhance customer satisfaction and manage customer experiences. The role involves collaboration across departments to resolve issues and improve service, with a hybrid work schedule of onsite presence Tuesday through Thursday. **

Job Summary

  • The Senior Customer Advocate represents customer interests in company meetings and actively works on post-award issues to resolve complaints.
  • This role requires assuming ownership over parts-related issues across various departments to achieve overall customer satisfaction.
  • The position follows a hybrid schedule with onsite presence Tuesday through Thursday and remote flexibility on Mondays and Fridays.

Matching Summary

Match Score: 75

** Oshkosh Corporation is seeking a Senior Customer Advocate to enhance customer satisfaction and manage customer experiences. The role involves collaboration across departments to resolve issues and improve service, with a hybrid work schedule of onsite presence Tuesday through Thursday. **

Salary

Base: $73,200.00 - $117,800.00; Bonus/Equity: Not specified; Benefits: Competitive total rewards package

Skills & Requirements

Must-have

  • Bachelor's Degree in related field
  • Five years relevant experience
  • Ability to read engineering prints

Nice-to-have

  • Prior leadership role experience
  • Project management background
  • Strong interpersonal listening skills

Key Requirements

  • Bachelor's degree required
  • 5+ years manufacturing or supply chain experience
  • Proficiency in Microsoft suite
  • Ability to travel up to 10%

Work Rights

Not specified

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