This is a pivotal role in further enhancing the already best in class community through delivering outstanding service and upholding exceptional standards for our residents
Job Summary
This is a pivotal role in further enhancing the already best in class community through delivering outstanding service and upholding exceptional standards for our residents.
The General Manager of Greenford Quay will deliver operational excellence & financial objectives through team engagement and in collaboration with internal & external stakeholders.
Contributes to the delivery of a complex and evolving staffing structure, covering our in-house Community, Leasing, Concierge, Resident Events Management and Maintenance departments.
Matching Summary
This is a pivotal role in further enhancing the already best in class community through delivering outstanding service and upholding exceptional standards for our residents.
Skills & Requirements
Must-have
Operational excellence and financial objectives
Team engagement and leadership
Resident satisfaction and retention
Stakeholder communication and reporting
Financial performance management
Health and safety culture
Nice-to-have
World-class service provider
Continuous improvement mindset
Adaptable to fast-paced environment
Enthusiasm for exceptional experiences
Key Requirements
Good level of general education, educated to ‘A’/HND Level as a minimum or equivalent work experience
Proficient in Microsoft Office packages
Proficiency in using property management software
Knowledge of UK Health and Safety policies
Stakeholder Management experience
Experience of successfully driving leasing performance