Thorough training program to kickstart your banking career with access to extensive employee benefits & discounts
Job Summary
Thorough training program to kickstart your banking career with access to extensive employee benefits & discounts.
The Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, support enquiries, and complete financial health checks.
Matching Summary
Thorough training program to kickstart your banking career with access to extensive employee benefits & discounts.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Conduct financial health checks
Demonstrate in-branch technology
Problem solve and provide solutions
Nice-to-have
Collaborative and high-performing culture
Genuine interest in career growth
Improve financial wellbeing of customers
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to articulate financial terms
Ability to ask the right questions
Ability to work in a busy retail environment
Availability for predetermined roster Monday to Friday 8.30am - 4.50pm