Patient Service Specialist One Health Family Medicine

Advocate Health

Prosperity Crossing, Unknown, Unknown
Base: $19.80 - $29.70; bonus/equity: not specified...
Not specified (potentially hybrid or onsite)
Caring and compassionate customer service
Exemplary interpersonal skills
Critical thinking skills
The Patient Service Specialist position at Advocate Health involves providing exceptional customer service in a family medicine setting, focusing on patient registration, insurance verification, and team collaboration. The role demands strong interpersonal skills and critical thinking in a fast-paced environment, with a requirement for a high school diploma and customer relations experience

Job Summary

  • Exemplify caring and compassionate customer service to create an excellent patient experience.
  • Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

The Patient Service Specialist position at Advocate Health involves providing exceptional customer service in a family medicine setting, focusing on patient registration, insurance verification, and team collaboration. The role demands strong interpersonal skills and critical thinking in a fast-paced environment, with a requirement for a high school diploma and customer relations experience.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • caring and compassionate customer service
  • exemplary interpersonal skills
  • critical thinking skills
  • patient registration and insurance verification
  • confidential and accurate patient information
  • emergency codes and healthcare regulations

Nice-to-have

  • work cohesively on a team
  • work independently with minimal supervision
  • patient utilization of front-end technology

Key Requirements

  • High School Diploma or GED required
  • Computer experience required
  • Customer relations experience required
  • Medical Records Software preferred
  • Front desk practice experience preferred

Work Rights

Not specified

Tailored Resume

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