Complex Motor Claims Team Manager

AIG

United Kingdom
Not specified; not specified; comprehensive benefi...
Casualty motor claims adjuster leadership
Third party property damage claims handling
Pre-action protocols for motor claims knowledge
This role leads a team of UK Casualty Motor Claims Adjusters handling complex third-party property damage and bodily injury claims

Job Summary

  • This role leads a team of UK Casualty Motor Claims Adjusters handling complex third-party property damage and bodily injury claims.
  • The position requires ensuring adherence to department KPIs, SLAs, and global quality assurance auditing frameworks while managing customer complaints.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its employees.

Matching Summary

This role leads a team of UK Casualty Motor Claims Adjusters handling complex third-party property damage and bodily injury claims.

Salary

Not specified; Not specified; Comprehensive benefits package including health, wellbeing, and financial security

Skills & Requirements

Must-have

  • Casualty Motor Claims Adjuster leadership
  • Third Party Property Damage claims handling
  • Pre-Action Protocols for Motor Claims knowledge
  • Regulatory compliance and legislative framework
  • Team performance management and KPIs
  • Stakeholder relationship management with brokers

Nice-to-have

  • Positive mindset in fast-paced environment
  • Strategic continuous improvement initiatives
  • Empathy and efficiency in customer service
  • Talent development and goal setting skills
  • Collaborative peer group engagement

Key Requirements

  • Experience handling claims up to $500,000 USD
  • Sound technical knowledge of Casualty Motor claims
  • Excellent verbal and written communication skills
  • In-person office collaboration requirement

Work Rights

Not specified

Tailored Resume

Cover Letter