Client Care Appointment Setter

Probe Group

Melbourne, Victoria, Australia
Full time availability 38 hours per week
Monday to friday and adhoc saturday shifts
Reliable commute to la trobe street office
The role involves delivering exceptional customer service experiences in a dynamic inbound/outbound contact centre environment

Job Summary

  • The role involves delivering exceptional customer service experiences in a dynamic inbound/outbound contact centre environment.
  • Employees will become trusted resources providing comprehensive information on government programs and processes.
  • The company offers career growth opportunities, health and well-being resources, and employee discounts through Flare.

Matching Summary

The role involves delivering exceptional customer service experiences in a dynamic inbound/outbound contact centre environment.

Skills & Requirements

Must-have

  • Full time availability 38 hours per week
  • Monday to Friday and adhoc Saturday shifts
  • Reliable commute to La Trobe Street office

Nice-to-have

  • Strong problem-solving and critical thinking abilities
  • Computer proficiency with willingness to learn
  • Empathetic and professional human-first approach

Key Requirements

  • Must be 18 years of age or older
  • Complete a Nationally Coordinated Criminal History Check
  • Supply two recent work referee details

Work Rights

Not specified

Tailored Resume

Cover Letter