Product Support Analyst Ii

GLOBAL PAYMENT HOLDING COMPANY

Base: $59,800 - $85,000; bonus/equity: not specifi...
Not specified
Bachelor's degree in business or computer science
Minimum 2 years relevant product experience
Experience managing product roadmaps and backlogs
Global Payments is seeking a Product Support Analyst II to manage product development processes, enhance existing products, and collaborate with various teams to drive profitability and market positioning. The ideal candidate should have a Bachelor's degree in Business or Computer Science and a minimum of two years of relevant experience, preferably in software development or professional services

Job Summary

  • The role involves managing the end-to-end product lifecycle for small to moderately complex initiatives while ensuring alignment with project plans and business objectives.
  • Candidates will be responsible for defining go-to-market packaging, developing pricing strategies, and collaborating with industry analysts to maintain competitive positioning.
  • Global Payments offers a comprehensive benefits package including medical, dental, vision care, retirement options, and paid time off.

Matching Summary

Match Score: 75

Global Payments is seeking a Product Support Analyst II to manage product development processes, enhance existing products, and collaborate with various teams to drive profitability and market positioning. The ideal candidate should have a Bachelor's degree in Business or Computer Science and a minimum of two years of relevant experience, preferably in software development or professional services.

Salary

Base: $59,800 - $85,000; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, EAP, PTO, retirement matching

Skills & Requirements

Must-have

  • Bachelor's Degree in Business or Computer Science
  • Minimum 2 years relevant product experience
  • Experience managing product roadmaps and backlogs
  • Ability to define pricing strategies and competitive analysis

Nice-to-have

  • Software development environment experience
  • Agile software delivery methodology knowledge
  • Background in professional services or business analysis
  • Direct experience with software testing processes

Key Requirements

  • Bachelor's Degree required
  • Minimum 2 years of relevant experience
  • Business or Computer Science background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter