Patient Services Representative

Medtronic

Netherlands
Base: 35,680.00 eur - 53,520.00 eur; bonus/equity:...
Fully remote
Excellent phone communication skills in english
Fluency in finnish language required
Empathic people skills and patience
The role involves providing non-clinical support and education to patients using Medtronic's cardiac implanted devices and remote monitoring solutions

Job Summary

  • The role involves providing non-clinical support and education to patients using Medtronic's cardiac implanted devices and remote monitoring solutions.
  • Employees act as a trusted partner by answering first-level technical and lifestyle questions while ensuring proper case logging according to medical device regulations.
  • Medtronic offers a competitive salary range of 35,680.00 EUR to 53,520.00 EUR along with flexible benefits and a short-term incentive plan.

Matching Summary

The role involves providing non-clinical support and education to patients using Medtronic's cardiac implanted devices and remote monitoring solutions.

Salary

Base: 35,680.00 EUR - 53,520.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Competitive flexible package

Skills & Requirements

Must-have

  • Excellent phone communication skills in English
  • Fluency in Finnish language required
  • Empathic people skills and patience
  • Analytical problem-solving abilities
  • MS Office computer proficiency

Nice-to-have

  • Dutch language proficiency preferred
  • Background in patient support services
  • Experience in contact center environments
  • Technical support work experience
  • Culturally sensitive attitude

Key Requirements

  • Fluency in English and Finnish
  • Prior service or contact center experience advantageous
  • Ability to learn new technologies quickly

Work Rights

Not specified

Tailored Resume

Cover Letter