Implement business processes and supporting systems
Train supervisors and service operations managers
Responsible for using and analyzing KPIs to improve daily operations according to agreed focus areas
Job Summary
Responsible for using and analyzing KPIs to improve daily operations according to agreed focus areas.
Support Service Operations Excellence Manager and regional Service Operations Managers in setting and following-up targets according to Field Operations Management Model.
You are surrounded by fun colleagues and a lively working environment.
Matching Summary
Responsible for using and analyzing KPIs to improve daily operations according to agreed focus areas.
Skills & Requirements
Must-have
Analyze KPIs to improve daily operations
Implement business processes and supporting systems
Train Supervisors and Service Operations Managers
Route optimization and capacity planning
Contribute to global methods development
Nice-to-have
Teamwork and collaborative culture
Open-minded leadership
Innovative and collaborative working culture
Key Requirements
University degree (B.Sc.) in Business, Engineering or equivalent
Experience in Project Management
Experience in Business Performance Management
Change Management skills and experience
Good communication skills
Knowledge of Service operations tools and processes
Prior Experience of ERP or other reporting solutions