Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable
Job Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
The role involves working closely with sales associates to support customers by determining the best products and solutions and ensuring personalized service.
Ferguson offers a comprehensive benefits package including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, and paid parental leave.
Matching Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
Salary
Base: $20.57 - $32.91 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, and more
Skills & Requirements
Must-have
Customer service and sales support
Use of CRM and phone systems
Timely quotations and accurate sales orders
Coordinate customer deliveries
Respond quickly to customer needs
Nice-to-have
Experience in plumbing or HVAC trades
Ability to upsell products
Highly motivated and customer oriented
Ability to build relationships
General digital literacy including Microsoft Office
Key Requirements
0-3 years sales or customer service experience preferred
Ability to make timely decisions in fast-paced environment
Ability to quickly learn product knowledge and processes