** Bilingual Spanish ** Acs- Call Center Telephone Banker- Rio Rancho,, Nm
Bank of America (GHR)
Rio Rancho, NM, USA
Bilingual spanish required
Active listening and addressing concerns
Computer proficiency
This job is responsible for assisting clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals
Job Summary
This job is responsible for assisting clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals.
Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
This job is responsible for assisting clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals.
Skills & Requirements
Must-have
Bilingual Spanish required
Active listening and addressing concerns
Computer proficiency
Handle objections
Telephone sales experience
Nice-to-have
Commitment to teamwork
Flexibility to work schedules
Passion, commitment and drive
Positive client experience
Key Requirements
Bilingual Spanish required
High School Diploma / GED / Secondary School or equivalent