Client Services Director | Must Reside In Ca

Sedgwick Australia Pty Ltd

California, US
Base: $110,000-$125,000pyr; bonus/equity: not spec...
Hybrid
10 years related experience
2 years account manager or 5 years adjuster experience
2 years supervisory capacity
Sedgwick Australia Pty Ltd is seeking a Client Services Director who will be responsible for managing client relationships, retention, and revenue growth within a hybrid work environment. The ideal candidate will have significant experience in account management and a strong alignment with the company’s core values of empathy, collaboration, and growth

Job Summary

  • The role involves determining account management strategies to ensure client retention, satisfaction, and revenue growth for complex programs.
  • Candidates will supervise local staff, coordinate invoicing and audits, and resolve major customer service issues while negotiating service plan improvements.
  • Sedgwick offers a caring culture with flexible schedules, comprehensive benefits including medical and 401k, and opportunities for professional growth.

Matching Summary

Match Score: 85

Sedgwick Australia Pty Ltd is seeking a Client Services Director who will be responsible for managing client relationships, retention, and revenue growth within a hybrid work environment. The ideal candidate will have significant experience in account management and a strong alignment with the company’s core values of empathy, collaboration, and growth.

Salary

Base: $110,000-$125,000/yr; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k matching, PTO, disability, life insurance

Skills & Requirements

Must-have

  • 10 years related experience
  • 2 years account manager or 5 years adjuster experience
  • 2 years supervisory capacity
  • complex program management
  • client retention and revenue growth

Nice-to-have

  • empathy and accountability values
  • innovative customer-facing solutions
  • global network collaboration
  • professional development focus
  • flexible work autonomy

Key Requirements

  • Bachelor's degree preferred
  • CPCU, AIC, or ARM designation preferred
  • Must reside in California
  • Two years supervisory experience required

Work Rights

Not specified

Tailored Resume

Cover Letter