Remote/online Support Engineer - Chromatography-li (sw)

Agilent

Barcelona, Spain
Hybrid (2 days onsite)
Remote telephone support
Chromatography (gc, gcms, lc, lcms)
Remote diagnostic capabilities
Agilent is seeking a Remote Support Engineer specializing in chromatography and spectrometry to provide technical support for their Life Science and Chemical Analysis customers. The role involves remote troubleshooting, customer training, and ensuring high customer satisfaction while working in a hybrid model based in Barcelona

Job Summary

  • Agilent is a global leader in laboratory and clinical technologies, passionate about bringing great science to life.
  • As a Remote Support Engineer, you will be providing technical support to our external customers through phone, email, chat or social media utilizing your remote diagnostic capabilities.
  • We offer outstanding company culture, career development opportunities, company pension scheme, yearly company bonus, private health care, stock purchase plan, medical & life insurance.

Matching Summary

Match Score: 85

Agilent is seeking a Remote Support Engineer specializing in chromatography and spectrometry to provide technical support for their Life Science and Chemical Analysis customers. The role involves remote troubleshooting, customer training, and ensuring high customer satisfaction while working in a hybrid model based in Barcelona.

Skills & Requirements

Must-have

  • remote telephone support
  • chromatography (GC, GCMS, LC, LCMS)
  • remote diagnostic capabilities
  • hardware and software troubleshooting
  • English and Spanish proficiency

Nice-to-have

  • customer-focused
  • outgoing and customer oriented
  • can-do attitude
  • flexible and adaptable
  • strong planning and organizational skills

Key Requirements

  • University Degree in Chemistry or Life Sciences
  • Hands-on experience with chromatography and spectrometry
  • Full proficiency in English and Spanish

Work Rights

Not specified

Tailored Resume

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