Base: $17.69 - $23.56 hourly; bonus/equity: not sp...
Fully remote
Dispatch work orders
Customer service skills
Communication with contractors
First American Home Warranty offers a seasonal role focused on matching contractors to service calls during peak season from April through August
Job Summary
First American Home Warranty offers a seasonal role focused on matching contractors to service calls during peak season from April through August.
The position involves dispatching work orders, handling customer and contractor communications, and providing homeowners with relevant contract and claim information.
First American fosters an inclusive, people-first culture with comprehensive benefits including medical, dental, vision, 401k, PTO, and an employee stock purchase plan.
Matching Summary
First American Home Warranty offers a seasonal role focused on matching contractors to service calls during peak season from April through August.
Salary
Base: $17.69 - $23.56 Hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k, PTO, employee stock purchase plan
Skills & Requirements
Must-have
Dispatch work orders
Customer service skills
Communication with contractors
Multi-tasking and prioritization
Problem solving and conflict resolution
Attention to detail
Microsoft Office proficiency
Nice-to-have
Knowledge of HVAC, Appliance, Plumbing
Adaptability to fast paced environment
Good listening skills
Verbal and written communication
Team collaboration
People-first culture
Key Requirements
High School Diploma or equivalent
2-4 years customer service experience preferred
Fundamental understanding of Home Warranty policies