Functional knowledge of hd truck dealership operations
Ability to research part numbers and process invoices
The Parts Counterperson serves as a retail sales specialist interacting with heavy-duty fleets, truck owners, and repair shops to fulfill parts needs
Job Summary
The Parts Counterperson serves as a retail sales specialist interacting with heavy-duty fleets, truck owners, and repair shops to fulfill parts needs.
Accuracy is critical as the role focuses on offering the right part the first time while exhausting all resources to locate specific items.
The position involves promoting specials, processing payments, maintaining inventory records, and ensuring all paperwork is properly documented and approved.
Matching Summary
The Parts Counterperson serves as a retail sales specialist interacting with heavy-duty fleets, truck owners, and repair shops to fulfill parts needs.
Skills & Requirements
Must-have
Multi-year experience in parts counter duties
Functional knowledge of HD truck dealership operations
Ability to research part numbers and process invoices
Strong customer service skills for phone and in-person interactions
Accuracy in identifying correct parts and components
Nice-to-have
Experience managing a team
Ability to work in a fast-paced environment
Proactive follow-up on back-ordered parts
Team-oriented mindset with healthy working relationships
Professional appearance and mannerisms
Key Requirements
Multi-year experience in parts counter duties
Functional knowledge of HD truck dealership parts operations