Guest Services Representative

ASM Global

Henrico, VA, United States
Excellent guest service
Scanning tickets
Crowd control
Guest Services Representatives are responsible for providing excellent guest service to all event guests

Job Summary

  • Guest Services Representatives are responsible for providing excellent guest service to all event guests.
  • Incumbent should be a self-starter that is able to operate under minimal supervision to accomplish work tasks.
  • Must be available to work at least 70% of events per month; including all events on Fridays, Saturdays, Sundays, and Holidays.

Matching Summary

Guest Services Representatives are responsible for providing excellent guest service to all event guests.

Skills & Requirements

Must-have

  • excellent guest service
  • scanning tickets
  • crowd control
  • operate radio devices
  • maintain professional appearance

Nice-to-have

  • friendly outgoing personality
  • ability to memorize and recite
  • calmly interact with angry guests

Key Requirements

  • High school diploma or equivalent
  • At least 18 years of age
  • One (1) year prior customer service experience
  • Must have reliable transportation
  • Must be available to work 70% of events

Work Rights

Not specified

Tailored Resume

Cover Letter