Xfinity Retail Service Associate - Peachtree Corners

Comcast

Peachtree Corners, Georgia, US
Base: $15.63; bonus/equity: most non-sales positio...
Mobile device activation and setup
Customer education on technology
Troubleshooting complex device issues
The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Employees act as a go-to technical resource for mobile activations, troubleshooting, and educating customers on new devices and services.
  • Comcast offers best-in-class benefits including personalized tools to support employees physically, financially, and emotionally.

Matching Summary

The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $15.63; Bonus/Equity: Most non-sales positions eligible for Bonus; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Mobile device activation and setup
  • Customer education on technology
  • Troubleshooting complex device issues
  • Maintaining clean store environment
  • Processing returns and warranty claims

Nice-to-have

  • Enthusiasm for cutting-edge technology
  • Strong teamwork and collaboration skills
  • Ability to drive incremental revenue
  • Resilience in fast-paced environments
  • Self-motivated approach to improvement

Key Requirements

  • High School Diploma or GED required
  • 0-2 years of relevant work experience
  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter