Effectively deliver product training to customers, including on-site, and contribute to customer satisfaction through follow-up and problem-solving
Job Summary
Effectively deliver product training to customers, including on-site, and contribute to customer satisfaction through follow-up and problem-solving.
Gather customer needs and provide timely feedback to development, while maximizing technical and clinical expertise with internal teams.
Contribute to sales promotion by improving product evaluation and demonstrating products to key customers, and represent the company at medical and technical conferences.
Matching Summary
Effectively deliver product training to customers, including on-site, and contribute to customer satisfaction through follow-up and problem-solving.
Skills & Requirements
Must-have
product training delivery
customer relationship building
application follow-up
technical and clinical expertise
new product introduction support
Nice-to-have
building trust and collaboration
proactive communication skills
driving ownership and integrity
cross-functional team collaboration
Key Requirements
3+ years of experience as a radiologic technologist or application specialist
Clinical knowledge and research paper reading ability
Customer understanding and communication skills
Ability to convey knowledge clearly and concisely
Japanese medical journal reading ability
Business communication skills
Willingness to travel domestically and internationally