Sales & Service Technician

Dyson

United States, United States
Competitive hourly rate; annual bonus opportunity;...
Product diagnosis and repair
Customer service and sales
Parts usage and inventory management
Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums, fans, air purifiers, hair-dryers and other products

Job Summary

  • Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums, fans, air purifiers, hair-dryers and other products.
  • Communicate information on other Dyson products to promote cross-selling opportunities and services to existing customers to drive revenue and achieve conversion rates.
  • Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Matching Summary

Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums, fans, air purifiers, hair-dryers and other products.

Salary

Competitive hourly rate; Annual bonus opportunity; Not specified

Skills & Requirements

Must-have

  • Product diagnosis and repair
  • Customer service and sales
  • Parts usage and inventory management
  • Cross-selling opportunities
  • Dyson POS system usage
  • Reporting product and customer service

Nice-to-have

  • Electrical and mechanical knowledge
  • Presentation skills
  • SharePoint experience
  • High-performance culture

Key Requirements

  • 6+ months customer service/sales experience
  • High ability to troubleshoot product faults
  • Microsoft Office proficiency
  • Ability to lift and move up to 50 lbs
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter