Manager, Media Operations

Carat Australia

New York, US
Base: $68,000-$80,000; bonus/equity: not specified...
3+ years in client success or account management
Experience managing client relationships
Strong understanding of campaign workflows
The Manager, Media Operations is responsible for managing and optimizing the end-to-end client experience across designated client accounts while driving operational excellence

Job Summary

  • The Manager, Media Operations is responsible for managing and optimizing the end-to-end client experience across designated client accounts while driving operational excellence.
  • This role ensures delivery of day-to-day client success management by translating strategy into execution across Activation, Solutions, Data, Tech & Measurement, and Commercial teams.
  • Benefits available with this position include medical, vision, and dental insurance, life insurance, 401k, flexible paid time off, and at least 15 paid holidays per year.

Matching Summary

The Manager, Media Operations is responsible for managing and optimizing the end-to-end client experience across designated client accounts while driving operational excellence.

Salary

Base: $68,000-$80,000; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, life, disability, 401k, PTO, holidays, sick leave, parental leave

Skills & Requirements

Must-have

  • 3+ years in client success or account management
  • Experience managing client relationships
  • Strong understanding of campaign workflows
  • Familiarity with financial reporting and accruals
  • Ability to manage multiple workstreams effectively

Nice-to-have

  • Proactive solution-oriented mindset
  • Clear communication skills
  • Collaborative team player
  • Fast-paced environment adaptability
  • Attention to detail and follow-through

Key Requirements

  • 3+ years experience in client success, account management, or media operations
  • Experience within holding companies, media agencies, or media/technology environments
  • Knowledge of fee structures, margin caps, and spend caps

Work Rights

Not specified

Tailored Resume

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