Arc Support Engineer - L3 (routing)

HPE

Bangalore, India
Hybrid
Juniper routing platform expertise
Large-scale network troubleshooting
Layer 3 ip routing protocols
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces flexibility and bold moves together

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces flexibility and bold moves together.
  • The role involves leading troubleshooting on customer issues, replicating problems in Juniper’s lab environment, and collaborating internally to ensure faster resolution and customer satisfaction.
  • HPE offers comprehensive health and wellbeing benefits, invests in personal and professional development, and fosters an inclusive environment that values diverse backgrounds.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces flexibility and bold moves together.

Skills & Requirements

Must-have

  • Juniper routing platform expertise
  • Large-scale network troubleshooting
  • Layer 3 IP routing protocols
  • Hybrid work model
  • Customer issue resolution
  • Network diagnostics and replication
  • Weekend and pager rotation coverage

Nice-to-have

  • Mentoring and knowledge sharing
  • Cross domain knowledge
  • DevOps and cloud architectures
  • Security-first mindset
  • Strong communication skills
  • Experience with multiple vendor platforms

Key Requirements

  • 6-12 years experience in networking
  • Bachelor's or master's degree in Computer Science or equivalent
  • Certifications like JNCIS/JNCIP/JNCIE/CCNA/CCNP/CCIE preferred
  • Experience with Layer 2 and Layer 3 technologies
  • Knowledge of Juniper MX, PTX platforms
  • Experience with scripting languages (TCL, Perl, Ansible, etc.)
  • Not specified work authorization requirements

Work Rights

Not specified

Tailored Resume

Cover Letter