Credit Welfare Agent

octopusenergy.nz

Doncaster, GB
On-site
Compassionate and resilient attitude
Field-based lone working capability
Strong listening and communication skills
Octopus Energy is seeking a compassionate and resilient Credit Welfare Agent to perform welfare-focused home visits for customers in debt, helping them establish sustainable repayment plans. The role involves a combination of fieldwork and desk-based interactions, requiring strong communication and problem-solving skills

Matching Summary

Match Score: 85

Octopus Energy is seeking a compassionate and resilient Credit Welfare Agent to perform welfare-focused home visits for customers in debt, helping them establish sustainable repayment plans. The role involves a combination of fieldwork and desk-based interactions, requiring strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Compassionate and resilient attitude
  • Field-based lone working capability
  • Strong listening and communication skills

Nice-to-have

  • Problem-solving mindset for debt situations
  • Ability to set up sustainable repayment plans
  • Experience with customer stress management

Work Rights

Not specified

Tailored Resume

Cover Letter