Sr. Analyst I, Infra Cx

Invesco

Not specified; competitive compensation; benefits ...
Hybrid
7+ years technical support experience
Mentoring analysts and advanced staff
Servicenow ticket logging and monitoring
The role involves supporting business partners across 50+ offices in 20+ countries while acting as a gatekeeper for access security

Job Summary

  • The role involves supporting business partners across 50+ offices in 20+ countries while acting as a gatekeeper for access security.
  • Candidates will mentor a team of analysts, manage large-scale projects, and develop long-term strategies aligned with organizational goals.
  • The position offers a hybrid work model requiring three days in the office, along with comprehensive benefits including 30 days' annual leave.

Matching Summary

The role involves supporting business partners across 50+ offices in 20+ countries while acting as a gatekeeper for access security.

Salary

Not specified; Competitive Compensation; Benefits include 30 days' Annual Leave, Life Insurance, Retirement Planning, Medical Insurance, 26 weeks Maternity Leave, Study Support, Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • Mentoring analysts and advanced staff
  • ServiceNow ticket logging and monitoring
  • Advanced troubleshooting of complex issues
  • Strategic planning for infrastructure
  • Security policy compliance adherence

Nice-to-have

  • Strong leadership and communication skills
  • Experience with large-scale project management
  • Innovative problem-solving abilities
  • Proactive process improvement mindset
  • Collaborative global team environment

Key Requirements

  • Bachelor's or Master's degree in Computer Information Systems or related field
  • 7+ years of relevant experience in technical support or analyst roles
  • Proven track record of mentoring teams and managing complex projects

Work Rights

Not specified

Tailored Resume

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