Supporter Relations Officer

CHILDFUND AUSTRALIA

Sydney, NSW, Australia
Competitive remuneration benchmarked against local...
Fully remote
Experience in customer service and administration
Accurate and timely data entry skills
Proficiency in standard software applications
ChildFund Australia is an independent international development organisation dedicated to reducing poverty for children in disadvantaged communities globally

Job Summary

  • ChildFund Australia is an independent international development organisation dedicated to reducing poverty for children in disadvantaged communities globally.
  • The role involves acting as the primary point of contact for supporters, managing phone and email enquiries, and ensuring accurate data entry into the system.
  • Employees benefit from flexible working arrangements, salary packaging options, and access to mental health support through the Uprise EAP service.

Matching Summary

ChildFund Australia is an independent international development organisation dedicated to reducing poverty for children in disadvantaged communities globally.

Salary

Competitive remuneration benchmarked against local conditions; Not-for-profit salary packaging benefits available; Access to learning and development opportunities

Skills & Requirements

Must-have

  • Experience in customer service and administration
  • Accurate and timely data entry skills
  • Proficiency in standard software applications
  • Ability to work effectively under pressure
  • Full working rights in Australia

Nice-to-have

  • Knowledge of Salesforce CRM platform
  • Prior experience in not-for-profit sector
  • Call centre or customer service team background
  • Understanding of gender equality and social inclusion
  • Adaptable change champion mindset

Key Requirements

  • Must have full working rights in Australia
  • Proven experience in office administration
  • Experience working autonomously and in a small team

Work Rights

Must have full working rights in Australia

Tailored Resume

Cover Letter