Proactive Monitoring Engineer

Salesforce

**
3+ years client-facing experience
2+ years salesforce development
Apex, soql, and lwc proficiency
** Salesforce is seeking a Proactive Monitoring Engineer to enhance customer success through 24/7 monitoring of critical customer processes, focusing on Salesforce Tableau. The ideal candidate will have extensive experience in Salesforce development, Tableau, and a strong customer-centric approach. **

Job Summary

  • The Proactive Monitoring Engineer is responsible for preventing customer issues through continuous monitoring of Salesforce and Tableau systems.
  • This role requires deep technical expertise in Apex, Lightning Web Components, and SQL to troubleshoot integrations and optimize platform performance.
  • Candidates must be willing to work flexible shifts including weekend on-call responsibilities in a 24/7 operating environment.

Matching Summary

Match Score: 75

** Salesforce is seeking a Proactive Monitoring Engineer to enhance customer success through 24/7 monitoring of critical customer processes, focusing on Salesforce Tableau. The ideal candidate will have extensive experience in Salesforce development, Tableau, and a strong customer-centric approach. **

Skills & Requirements

Must-have

  • 3+ years client-facing experience
  • 2+ years Salesforce development
  • Apex, SOQL, and LWC proficiency
  • Tableau Desktop and Server expertise
  • REST/SOAP API integration skills
  • 24/7 shift flexibility required

Nice-to-have

  • Strong communication skills
  • Independent work capability
  • Customer-centric mindset
  • Root cause analysis ability
  • Strategic account management

Key Requirements

  • Degree in Computer Science or equivalent
  • Salesforce Certified Platform Developer preferred
  • Tableau certifications desired
  • Minimum 3 years client-facing experience
  • Minimum 2 years hands-on Salesforce dev

Work Rights

Not specified

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