It Support And Analytics Analyst

MARSH MCLENNAN

Hybrid
3–5 years of it support experience
Strong technical knowledge of troubleshooting
Advanced english proficiency
The IT Support & Analytics Analyst will provide frontline technical support to internal stakeholders

Job Summary

  • The IT Support & Analytics Analyst will provide frontline technical support to internal stakeholders.
  • This role combines hands-on IT support with analytical responsibilities, ensuring efficient service delivery.
  • Marsh is committed to creating a diverse, inclusive and flexible work environment.

Matching Summary

The IT Support & Analytics Analyst will provide frontline technical support to internal stakeholders.

Skills & Requirements

Must-have

  • 3–5 years of IT support experience
  • Strong technical knowledge of troubleshooting
  • Advanced English proficiency

Nice-to-have

  • Experience with reporting and analytics tools
  • Knowledge of monitoring tools like Nexthink
  • Basic knowledge of SQL or Python

Key Requirements

  • Experience with ITSM tools like ServiceNow
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and stakeholder management skills

Work Rights

Not specified

Tailored Resume

Cover Letter