Premium Lounge Host- Highmark Mann

Live Nation Entertainment

Philadelphia, PA, United States
Guest interaction and personalized service
Lounge environment maintenance
Event hospitality and concierge
The Premium Lounge Host serves as the dedicated concierge for guests within the lounge, delivering refined, personalized service to make every guest feel welcomed and valued

Job Summary

  • The Premium Lounge Host serves as the dedicated concierge for guests within the lounge, delivering refined, personalized service to make every guest feel welcomed and valued.
  • This role is responsible for maintaining an exceptional lounge environment by ensuring the space remains polished, comfortable, and inviting at all times.
  • Through thoughtful hospitality and elevated service, the position plays a key role in building loyalty, enhancing the premium experience, and encouraging guests to return.

Matching Summary

The Premium Lounge Host serves as the dedicated concierge for guests within the lounge, delivering refined, personalized service to make every guest feel welcomed and valued.

Skills & Requirements

Must-have

  • Guest interaction and personalized service
  • Lounge environment maintenance
  • Event hospitality and concierge
  • Customer service experience
  • Ability to work in fast-paced environments
  • Physical stamina for standing and lifting

Nice-to-have

  • VIP client experience
  • Team collaboration skills
  • Positive professional presence
  • Flexibility for irregular hours
  • Knowledge of venue amenities

Key Requirements

  • At least 1 year customer service experience
  • Bachelor’s degree required
  • Must be over 18 years old
  • Ability to lift up to 30 pounds
  • Willingness to work irregular hours including nights and weekends
  • Background check required

Work Rights

Not specified

Tailored Resume

Cover Letter