Wireless Technical Support Engineer

Hewlett Packard Enterprise

Not specified; not specified; comprehensive suite ...
Hybrid (2 days per week in-office)
Layer 2 and layer 3 networking knowledge
802.11 wi-fi standards expertise
Triage and resolve customer support escalations
Hewlett Packard Enterprise is seeking a Wireless Technical Support Engineer to join their hybrid team. The ideal candidate will have a background in networking, problem-solving skills, and a commitment to delivering high-quality customer support

Job Summary

  • This role is designed as a hybrid position with an expectation to work on average 2 days per week from an HPE office.
  • The engineer will be responsible for triaging customer support escalations, analyzing logs to pinpoint root causes, and building layer 2/3 network testbeds.
  • Hewlett Packard Enterprise offers comprehensive benefits supporting physical, financial, and emotional wellbeing along with programs for personal and professional development.

Matching Summary

Match Score: 85

Hewlett Packard Enterprise is seeking a Wireless Technical Support Engineer to join their hybrid team. The ideal candidate will have a background in networking, problem-solving skills, and a commitment to delivering high-quality customer support.

Salary

Not specified; Not specified; Comprehensive suite of benefits provided

Skills & Requirements

Must-have

  • Layer 2 and Layer 3 Networking knowledge
  • 802.11 Wi-Fi standards expertise
  • Triage and resolve customer support escalations

Nice-to-have

  • Cloud Architectures and DevOps fluency
  • Mentoring less experienced staff members
  • Design Thinking and Security-First Mindset

Key Requirements

  • Bachelor's or Master's degree in Computer Science or Engineering
  • 2-4 years of relevant experience
  • Focus in networking preferred

Work Rights

Not specified

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