Assistant Team Lead - Facilities Management Center
JLL
Bangkok, Thailand
Customer service management skills
Shift work flexibility
Issue resolution and escalation
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients
Job Summary
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients.
The role involves identifying customer needs and problems, providing effective solutions, and ensuring all issues are resolved through follow-up and escalation when necessary.
JLL is committed to hiring talented people, fostering meaningful careers, and supporting diversity and inclusion including reasonable accommodations for disabilities.
Matching Summary
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients.
Skills & Requirements
Must-have
Customer service management skills
Shift work flexibility
Issue resolution and escalation
Team collaboration and support
Service request tracking
Nice-to-have
Good command of English
Enjoy helping people
Training and development participation
Organizational and administrative skills
Key Requirements
Bachelor's degree in any field
At least 3 years customer service or call center experience