Patient Svc Rep Ii - Racine Oncology

692

Racine, Wisconsin, United States
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Not specified, but the schedule details indicate a full-time role with a monday to thursday workweek (8 am to 4:30 pm) and potential flexibility on fridays.
Patient check-in and registration
Insurance validation and billing
Complex appointment scheduling
The job posting is for a Patient Service Representative II at Advocate Health's Racine Oncology department in Wisconsin. The role involves patient check-in, scheduling, and providing information to patients, with a focus on excellent customer service and efficient patient flow management

Job Summary

  • The role involves managing patient workflows including check-in, insurance validation, and complex scheduling for an oncology department.
  • Employees will act as a resource for patients by providing directions, arranging transportation, and educating them on pre-procedure protocols.
  • Advocate Health offers comprehensive benefits including health coverage, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 85

The job posting is for a Patient Service Representative II at Advocate Health's Racine Oncology department in Wisconsin. The role involves patient check-in, scheduling, and providing information to patients, with a focus on excellent customer service and efficient patient flow management.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Patient check-in and registration
  • Insurance validation and billing
  • Complex appointment scheduling
  • Medical terminology knowledge
  • High-speed data entry skills

Nice-to-have

  • Excellent customer service orientation
  • Ability to work in fast-paced environment
  • Strong organizational and communication skills
  • Experience with Microsoft Office applications
  • Flexibility for occasional Friday shifts

Key Requirements

  • High School Graduate education required
  • 1 year of customer service experience
  • Experience in patient scheduling and registration
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

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