Front Office Team Leader

Hotel Chadstone Melbourne MGallery

Phu Quoc, Vietnam
On-site
Front office operations
Luxury or upscale hotel experience
Leading the team
As Front Office Team Leader, you’ll be the go-to person ensuring smooth daily operations at reception while leading the team to deliver warm, professional, and memorable service

Job Summary

  • As Front Office Team Leader, you’ll be the go-to person ensuring smooth daily operations at reception while leading the team to deliver warm, professional, and memorable service.
  • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
  • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.

Matching Summary

As Front Office Team Leader, you’ll be the go-to person ensuring smooth daily operations at reception while leading the team to deliver warm, professional, and memorable service.

Skills & Requirements

Must-have

  • Front Office operations
  • luxury or upscale hotel experience
  • leading the team
  • guest service
  • handling cash and systems

Nice-to-have

  • hands-on, team-first mindset
  • genuine passion for guest service
  • calm, solution-focused approach
  • challenging the norm
  • creating great hospitality experiences

Key Requirements

  • Previous experience in Front Office operations
  • Leadership skills
  • Strong communication skills
  • Confidence handling cash, systems, and operational processes
  • Flexibility to support different shifts

Work Rights

Not specified

Tailored Resume

Cover Letter