Patient Access Liaison Iii – Access Center – Full Time 8 Hour Days (non-exempt) (union)

uscdirectory.usc.edu

Los Angeles, CA, USA
Base: $21.00 - $35.36; bonus/equity: not specified...
Fully remote
3-5 years call center experience
Excellent verbal and written communication skills
Ability to work independently
The Patient Access Liaison III serves as the primary point of contact for access to USC academic medical centers

Job Summary

  • The Patient Access Liaison III serves as the primary point of contact for access to USC academic medical centers.
  • This role involves scheduling and confirming medical appointments while ensuring compliance with HIPAA regulations.
  • The position requires a commitment to high-quality customer service and teamwork within the Patient Access Center.

Matching Summary

The Patient Access Liaison III serves as the primary point of contact for access to USC academic medical centers.

Salary

Base: $21.00 - $35.36; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3-5 years call center experience
  • excellent verbal and written communication skills
  • ability to work independently

Nice-to-have

  • bilingual in Spanish or Chinese
  • knowledge of medical terminology
  • high-level computer literacy

Key Requirements

  • high school diploma or equivalent
  • 3-5 years experience in healthcare customer service
  • Fire Life Safety Training certification required

Work Rights

Not specified

Tailored Resume

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