Supervisor, Guest Experience

Lynn University

Boca Raton, FL, US
Customer service and events experience
Event ticketing systems familiarity
Team management and supervision
The Guest Experience Supervisor leads the daily operations of the university Box Office and supports university events and customer service initiatives

Job Summary

  • The Guest Experience Supervisor leads the daily operations of the university Box Office and supports university events and customer service initiatives.
  • This role collaborates with multiple departments to ensure seamless ticketing processes and promotes events to maximize ticket sales.
  • Lynn University is committed to equal opportunity and provides accommodations for disabilities, maintaining a smoke- and tobacco-free environment.

Matching Summary

The Guest Experience Supervisor leads the daily operations of the university Box Office and supports university events and customer service initiatives.

Skills & Requirements

Must-have

  • Customer service and events experience
  • Event ticketing systems familiarity
  • Team management and supervision
  • Box office operations leadership
  • Ticket sales reconciliation
  • Front-of-house event operations

Nice-to-have

  • Collaboration with marketing teams
  • Problem-solving skills
  • Experience with virtual and in-person events
  • Publishing event information
  • Handling electronic and cash transactions

Key Requirements

  • Bachelor's degree or equivalent experience
  • Experience managing a team
  • Experience in customer service and events
  • Familiarity with event ticketing systems

Work Rights

Not specified

Tailored Resume

Cover Letter