Fully remote with occasional travel to milton keynes (6-8 times per year).
Companion animal product expertise
Technical product support
Customer case handling
The Veterinary Advisor Technical Product Support role at Drugdiscovery involves providing expert veterinary support for companion animal products, primarily through customer interactions via phone, email, and online platforms. The position requires a member of the Royal College of Veterinary Surgeons (MRCVS) with strong communication skills and the ability to work independently while collaborating with various teams
Job Summary
Provide specialist veterinary expertise on the companion animal portfolio, supporting customers via phone, online form, and email.
Handle and document technical queries and complaints, working closely with Pharmacovigilance for adverse events and product quality complaints.
Analyse enquiry and case trends and share insights to inform strategy, materials, and communications.
Matching Summary
Match Score: 85
The Veterinary Advisor Technical Product Support role at Drugdiscovery involves providing expert veterinary support for companion animal products, primarily through customer interactions via phone, email, and online platforms. The position requires a member of the Royal College of Veterinary Surgeons (MRCVS) with strong communication skills and the ability to work independently while collaborating with various teams.