India P4 Product Manager

Autodesk

Voice of the customer (voc) program
Customer feedback analysis
Customer success integration
Spearhead the development and implementation of Autodesk's Voice of the Customer (VoC) program

Job Summary

  • Spearhead the development and implementation of Autodesk's Voice of the Customer (VoC) program.
  • Partner closely with Customer Success to integrate VoC insights into workflows and drive continuous improvement.
  • Define the vision, strategy, and roadmap for the VoC program, working collaboratively with cross-functional teams.

Matching Summary

Spearhead the development and implementation of Autodesk's Voice of the Customer (VoC) program.

Skills & Requirements

Must-have

  • Voice of the Customer (VoC) program
  • customer feedback analysis
  • Customer Success integration
  • cross-functional collaboration
  • SaaS or technology environment

Nice-to-have

  • customer-centric culture
  • driving continuous improvement
  • translating insights into action

Key Requirements

  • 10+ years of experience
  • Bachelor's degree
  • Proven track record of managing VoC programs
  • Experience with Customer Success organizations

Work Rights

Not specified

Tailored Resume

Cover Letter