Customer Service Officer, Payment & Aml Controls, Insurance Solution Center

FWDDeploy

Millennium City, Hong Kong
Insurance company cashier experience
Aml guideline knowledge
Premium collection controls
This role handles premium collection controls and supports daily cashier duties while ensuring compliance with AML guidelines

Job Summary

  • This role handles premium collection controls and supports daily cashier duties while ensuring compliance with AML guidelines.
  • Candidates will perform quality assurance checks, enter payment information, and assist with premium payment matters for channels and customers.
  • The company offers 20-22 days annual leave, excellent learning and development opportunities, and an attractive package to the right candidate.

Matching Summary

This role handles premium collection controls and supports daily cashier duties while ensuring compliance with AML guidelines.

Skills & Requirements

Must-have

  • insurance company cashier experience
  • AML guideline knowledge
  • premium collection controls
  • payment reconciliation
  • shift work availability
  • customer service centre support

Nice-to-have

  • detail-oriented data entry
  • strong customer communication
  • ability to work under pressure
  • organized and responsible
  • independent working capability

Key Requirements

  • Diploma or above
  • Over 3 years insurance cashier experience
  • Knowledgeable in AML regulations
  • Available for shift work

Work Rights

Not specified

Tailored Resume

Cover Letter