Full Time Guest Services Representative

Land Rover Charlotte

North Charleston, South Carolina, United States
**
Answer incoming phone calls professionally
Manage multiple dealership logs
Track customer traffic metrics
** Land Rover Charlotte is seeking a Full Time Guest Services Representative in North Charleston, SC, to create a welcoming environment for guests and manage administrative tasks within the sales department. The ideal candidate should possess strong customer service skills and the ability to effectively communicate and manage various logs and reports. **

Job Summary

  • The role ensures a friendly and receptive environment for guests while providing administrative functions of the sales department.
  • Employees are responsible for managing various logs including phone, loaner agreements, and dealer plates while tracking critical sales process metrics.
  • The position requires maintaining CSI standards at or above company levels and fostering a warm, positive atmosphere for all visitors.

Matching Summary

Match Score: 75

** Land Rover Charlotte is seeking a Full Time Guest Services Representative in North Charleston, SC, to create a welcoming environment for guests and manage administrative tasks within the sales department. The ideal candidate should possess strong customer service skills and the ability to effectively communicate and manage various logs and reports. **

Skills & Requirements

Must-have

  • Answer incoming phone calls professionally
  • Manage multiple dealership logs
  • Track customer traffic metrics
  • Maintain showroom cleanliness
  • Reconcile data entry with software

Nice-to-have

  • Previous customer service experience desired
  • Excellent interpersonal communication skills
  • Ability to offer refreshments to guests
  • Demonstrate servant leadership values
  • Participate in required training sessions

Key Requirements

  • High School Diploma or GED
  • Up to 3 years work experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Previous customer service experience

Work Rights

Not specified

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