Customer Care Operations Specialist With Dutch Language

Medtronic UK

Heerlen, Netherlands
Base: 39,200.00 eur - 58,800.00 eur; bonus/equity:...
Bachelor degree plus 2 years experience
Fluent dutch and english communication
Sap proficiency and erp systems
This role offers the opportunity to lead end-to-end operational excellence throughout the Order-To-Delivery lifecycle in a world-leading healthcare technology company

Job Summary

  • This role offers the opportunity to lead end-to-end operational excellence throughout the Order-To-Delivery lifecycle in a world-leading healthcare technology company.
  • Candidates must reside within an 80km radius of Heerlen, Netherlands, with a hybrid work model requiring at least two days per week in the office.
  • The position includes a competitive salary range of 39,200.00 EUR to 58,800.00 EUR along with eligibility for the Medtronic Incentive Plan.

Matching Summary

This role offers the opportunity to lead end-to-end operational excellence throughout the Order-To-Delivery lifecycle in a world-leading healthcare technology company.

Salary

Base: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Flexible benefits package and competitive compensation plans

Skills & Requirements

Must-have

  • Bachelor degree plus 2 years experience
  • Fluent Dutch and English communication
  • SAP proficiency and ERP systems
  • Order management and logistics support
  • Process mapping and gap analysis

Nice-to-have

  • Project management methodologies like Agile
  • Lean or Scrum experience
  • Proactive self-starter mentality
  • Passion for customer experience
  • Risk identification and mitigation skills

Key Requirements

  • Bachelor degree required
  • Minimum 2 years customer care experience
  • Residency within 80km of Heerlen office
  • Dutch language proficiency mandatory

Work Rights

Must live within 80km of Heerlen office

Tailored Resume

Cover Letter