Regional Customer Service Manager

WORKLE PTE. LTD.

Islandwide
Sgd 10,000 - 18,000 / monthly pm
On-site
Customer service team leadership
Sales portal management
Customer relationship management
The Regional Customer Service Manager position at WORKLE PTE. LTD. involves leading the customer service team, managing customer communications, and ensuring high satisfaction levels. Candidates should have strong leadership and sales experience, particularly in the oil and gas industry

Job Summary

  • The role involves leading the Customer Service Department to ensure high customer satisfaction and effective coordination between customers and internal stakeholders.
  • The manager will collaborate with various departments and the Regional Sales Manager to develop business plans and sales strategies while supporting collection efforts and maintaining department documentation.
  • This position requires fostering a competitive team atmosphere, mentoring sales personnel, and conducting market research to identify new product opportunities and development strategies.

Matching Summary

Match Score: 85

The Regional Customer Service Manager position at WORKLE PTE. LTD. involves leading the customer service team, managing customer communications, and ensuring high satisfaction levels. Candidates should have strong leadership and sales experience, particularly in the oil and gas industry.

Salary

SGD 10,000 - 18,000 / Monthly

Skills & Requirements

Must-have

  • Customer Service team leadership
  • Sales portal management
  • Customer relationship management
  • Business development support
  • Cross-department collaboration
  • Sales reporting and forecasting

Nice-to-have

  • Mentoring and coaching sales team
  • Succession planning
  • Process improvement initiatives
  • Market research and competitive analysis
  • Travel to support customer relations

Key Requirements

  • EA License No: 19C9611
  • EA Personnel Reg No: R22108807
  • Experience in O&G Industry customer service
  • Proven leadership in customer service management

Work Rights

Not specified

Tailored Resume

Cover Letter