Operations Analyst

MRI Software

Cape Town, South Africa
Scheduling best practices and governance
Resource capacity, demand and future project requirements
Schedule project resources
The Operations Solution Analyst/Coordinator role is crucial to the success of MRI’s Professional Services (PS) organisation, sitting across multiple functional areas including Project Management, Resource Management, Training Solutions Management, and Business Operations Management

Job Summary

  • The Operations Solution Analyst/Coordinator role is crucial to the success of MRI’s Professional Services (PS) organisation, sitting across multiple functional areas including Project Management, Resource Management, Training Solutions Management, and Business Operations Management.
  • Responsibilities include assisting with the roll out of centralised scheduling, owning and enforcing scheduling best practices, regular reporting on resource capacity, scheduling project resources, and maintaining project statuses and financial budgets.
  • The company offers a range of perks such as office breakfasts, quarterly lunches, virtual social events, Medical Aid Scheme, Personal Pension plan, Parental Leave, 25 days of annual leave plus Public Holidays, 16 hours of 'Flex Time Off', and Tuition Reimbursement Schemes.

Matching Summary

The Operations Solution Analyst/Coordinator role is crucial to the success of MRI’s Professional Services (PS) organisation, sitting across multiple functional areas including Project Management, Resource Management, Training Solutions Management, and Business Operations Management.

Skills & Requirements

Must-have

  • scheduling best practices and governance
  • resource capacity, demand and future project requirements
  • schedule project resources
  • monitor, track, and report on cancellations
  • maintain project statuses and financial budgets
  • support and maintenance of departmental processes
  • timesheet monitoring, escalation, and reporting

Nice-to-have

  • highly organised, proactive, and detail orientated
  • comfortable operating in a fast-paced environment
  • willingness to learn, adapt and continuously improve
  • positive behaviour and attitude
  • confidence to accomplish job requirements
  • people-first approach to PropTech
  • strive to amaze

Key Requirements

  • Must be a driver, a GREAT communicator
  • Meets expected timelines consistently
  • Strategic, tactical, and detailed oriented
  • Meticulous attention to detail required
  • Moderate to expert in MS Excel and MS Office
  • Exceptional communication skills
  • Ability to be analytical
  • Capability to multi-task
  • Great organisational and record keeping skills
  • Experience working in a financial or accounting role
  • Prior experience in Professional Services or IT consulting is a plus
  • Knowledge of Salesforce.com a plus

Work Rights

Not specified

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