Customer Service Representative/bdc Administrator

Lithiachevroletredding

Thousand Oaks, CA, USA
Base: $20.00 hourly; bonus/equity: bonus opportuni...
Respond to inbound sales and service inquiries
Schedule and confirm appointments
Maintain accurate crm customer records
Ford of Thousand Oaks is looking for a motivated, customer-focused BDC Administrator/Customer Service Representative to join our growing team

Job Summary

  • Ford of Thousand Oaks is looking for a motivated, customer-focused BDC Administrator/Customer Service Representative to join our growing team.
  • You’ll be the first point of contact for many of our customers, creating a positive experience while generating and managing sales and service appointments.
  • We offer the best-in-class industry benefits including competitive pay, medical, dental and vision plans, paid holidays and PTO, 401(k) retirement plan, and vehicle purchase discounts.

Matching Summary

Ford of Thousand Oaks is looking for a motivated, customer-focused BDC Administrator/Customer Service Representative to join our growing team.

Salary

Base: $20.00 hourly; Bonus/Equity: Bonus opportunities based on appointments shown/sold and manufacturer approvability; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Employee Stock Purchase Plan, Wellness Programs

Skills & Requirements

Must-have

  • Respond to inbound sales and service inquiries
  • Schedule and confirm appointments
  • Maintain accurate CRM customer records
  • Strong phone and communication skills
  • Deliver exceptional customer service

Nice-to-have

  • Bilingual Spanish
  • Ability to multitask in fast-paced environment
  • Professional and positive attitude
  • Strong organizational skills
  • Comfortable with CRM systems

Key Requirements

  • Previous BDC or dealership experience preferred
  • High School graduate or equivalent
  • 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter