Part-time Customer Experience Specialist (leasing/customer Service)

Cottonwoodresidential

Charlotte, North Carolina, US
On-site
Customer service skills
Communication skills
Problem solving ability
As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home

Job Summary

  • As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home.
  • In this role, you will work part-time with a flexible schedule required, including weekends and evening hours.
  • Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience.

Matching Summary

As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home.

Skills & Requirements

Must-have

  • customer service skills
  • communication skills
  • problem solving ability
  • greeting customers
  • responding to inquiries
  • maintaining community communications

Nice-to-have

  • upbeat attitude
  • creativity
  • planning community events
  • social media marketing
  • innovative approach

Key Requirements

  • English-Spanish bilingual skills highly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter