Service Drive Lane Manager

Keyes Toyota

CA, United States
Base: $10,000.00 - $15,000.00 monthly; bonus/equit...
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Manage service staff
Ensure customer satisfaction
Achieve performance targets
** Keyes Toyota is seeking a Service Drive Lane Manager who will oversee service-related staff to ensure exceptional customer service and performance targets are met. The ideal candidate should have 2-3 years of managerial experience in a service environment, preferably with a background in the Toyota brand. **

Job Summary

  • The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for, training and development of all service consultants and support staff.
  • We offer best in class industry benefits including competitive pay, medical, dental and vision plans, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 75

** Keyes Toyota is seeking a Service Drive Lane Manager who will oversee service-related staff to ensure exceptional customer service and performance targets are met. The ideal candidate should have 2-3 years of managerial experience in a service environment, preferably with a background in the Toyota brand. **

Salary

Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Performance driven incentives, commission based off department/net, and bonuses based on manufacturer approvability, department production; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Manage service staff
  • Ensure customer satisfaction
  • Achieve performance targets
  • Train service consultants
  • Handle customer concerns

Nice-to-have

  • Focus on exemplary customer service
  • Team player
  • Fast-paced work environment

Key Requirements

  • 2-3 years previous Assistant Service Manager or Service Manager experience
  • Acceptable driving record and valid driver's license
  • Toyota Brand experience highly preferred
  • Spanish speaking preferred

Work Rights

Not specified

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