Digital Customer Success Lead

KARBON

Remote
Base: $120,000–$150,000 usd; bonus/equity: not spe...
Remote
Customer journey design
Automated lifecycle journeys
Ai-powered interventions

Salary

Base: $120,000–$150,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer journey design
  • Automated lifecycle journeys
  • AI-powered interventions
  • Behavioral data analysis
  • Cross-functional collaboration
  • Operational rigor
  • Digital campaign management

Nice-to-have

  • B2B SaaS experience
  • Offshore team management
  • Accounting software background

Key Requirements

  • 3–6 years in customer success
  • Experience with digital CS programs
  • Comfort with customer health data
  • AI tooling experience
  • Operational rigor
  • Cross-functional collaboration skills

Work Rights

Not specified

Tailored Resume

Cover Letter