Raf_non-advisor

Concentrix

Lisboa, Portugal
Not specified
Inbound and outbound call handling
Non-scripted probing techniques
Customer needs assessment
The job posting is for the position of RAF_Non-Advisor at Concentrix in Lisboa, Portugal, focused on B2B sales through various customer interaction channels. Candidates will be responsible for processing orders, achieving sales targets, and providing customer service support while maintaining a thorough knowledge of products and procedures

Job Summary

  • The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services.
  • This role requires using non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address them.
  • Employees must achieve specific sales targets and maximize sale opportunities on each and every call while maintaining broad knowledge of products and pricing.

Matching Summary

Match Score: 75

The job posting is for the position of RAF_Non-Advisor at Concentrix in Lisboa, Portugal, focused on B2B sales through various customer interaction channels. Candidates will be responsible for processing orders, achieving sales targets, and providing customer service support while maintaining a thorough knowledge of products and procedures.

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Non-scripted probing techniques
  • Customer needs assessment
  • Sales target achievement
  • Product knowledge maintenance

Nice-to-have

  • Empathy and rapport building
  • Courteous professional greeting
  • Billing inquiry resolution
  • Active listening skills

Key Requirements

  • Language requirements not specified in text
  • Location: PRT Lisboa (ICNPO)
  • Ability to process customer orders and sales

Work Rights

Not specified

Tailored Resume

Cover Letter