Base: $16.00ph; bonus/equity: not specified; benef...
On-site
Merchandise business unit oversight
Team leadership and guidance
Guest engagement and service scores
Sesame Place is seeking a Supervisor of Merchandise to oversee various retail operations and guide a team of store leaders and frontline ambassadors. The ideal candidate should have leadership experience, excellent organizational skills, and a passion for delivering exceptional guest service in a theme park environment
Job Summary
Oversee a variety of Merchandise business units (Retail, Photos, Events, Vending) while inspiring and guiding a team of store leaders and frontline ambassadors.
Ensure Ambassadors are engaging guests and making a positive impact to service scores (GSAT) and handle financial responsibility over assigned locations.
Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as FREE park admission and discounts on park admission tickets and passes for family and friends.
Matching Summary
Match Score: 75
Sesame Place is seeking a Supervisor of Merchandise to oversee various retail operations and guide a team of store leaders and frontline ambassadors. The ideal candidate should have leadership experience, excellent organizational skills, and a passion for delivering exceptional guest service in a theme park environment.
Salary
Base: $16.00/hr; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Merchandise business unit oversight
Team leadership and guidance
Guest engagement and service scores
Financial responsibility
Inventory management
Staff training and feedback
Nice-to-have
Positive impact on guest experience
Adaptability to business demands
Teamwork and collaboration
Key Requirements
Minimum of one (1) year leadership experience
At least 18 years old
High School Diploma or GED
Proficient in Microsoft Office programs
Ability to lift/move up to 50 pounds
Ability to work in all weather conditions
Ability to work a variety of shift times including weekends and holidays