The Admin Scheduler provides frontline scheduling and administrative support to ensure smooth day-to-day operations
Job Summary
The Admin Scheduler provides frontline scheduling and administrative support to ensure smooth day-to-day operations.
The role manages inbound scheduling enquiries, resolves rostering issues, and supports both clients and support workers.
Harwell Home Care, a trusted Australian provider of personalised aged care services, is committed to helping older Australians, especially our veterans, live independently, with dignity, and happier for longer in their own homes.
Matching Summary
The Admin Scheduler provides frontline scheduling and administrative support to ensure smooth day-to-day operations.
Skills & Requirements
Must-have
Excellent communication skills
Strong customer service mindset
High attention to detail
Ability to multitask
Team-oriented approach
Experience using scheduling software
Nice-to-have
Calm, empathetic, and solutions focused
Familiarity with DVA or aged care environments
Understanding of client confidentiality
Key Requirements
Previous administrative, reception, or call-handling experience