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Sanantoniovets is seeking a Customer Service Representative in Laredo, TX, to manage client interactions, appointment scheduling, and administrative tasks in a veterinary setting. The ideal candidate will have strong communication skills, empathy, and the ability to handle multiple tasks efficiently.
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Job Summary
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 75
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Sanantoniovets is seeking a Customer Service Representative in Laredo, TX, to manage client interactions, appointment scheduling, and administrative tasks in a veterinary setting. The ideal candidate will have strong communication skills, empathy, and the ability to handle multiple tasks efficiently.
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Salary
Depending on experience
Skills & Requirements
Must-have
Professional phone etiquette
Prioritize and complete tasks
Problem-solving and adaptability
Excellent customer service skills
Computer efficiency
Detail-oriented
Nice-to-have
Empathy and compassion
Calm in emergency situations
Positive first and last impression
Key Requirements
HS Diploma or educational equivalent
Must be able to work most Saturdays
Experience with Veterinary Electronic Medical Records (preferred)
One year of customer service experience (preferred)
Knowledge of veterinary medical terminology (preferred)