Customer Service Representative

Sanantoniovets

Laredo, TX, United States
Depending on experience
**
Professional phone etiquette
Prioritize and complete tasks
Problem-solving and adaptability
** Sanantoniovets is seeking a Customer Service Representative in Laredo, TX, to manage client interactions, appointment scheduling, and administrative tasks in a veterinary setting. The ideal candidate will have strong communication skills, empathy, and the ability to handle multiple tasks efficiently. **

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 75

** Sanantoniovets is seeking a Customer Service Representative in Laredo, TX, to manage client interactions, appointment scheduling, and administrative tasks in a veterinary setting. The ideal candidate will have strong communication skills, empathy, and the ability to handle multiple tasks efficiently. **

Salary

Depending on experience

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Prioritize and complete tasks
  • Problem-solving and adaptability
  • Excellent customer service skills
  • Computer efficiency
  • Detail-oriented

Nice-to-have

  • Empathy and compassion
  • Calm in emergency situations
  • Positive first and last impression

Key Requirements

  • HS Diploma or educational equivalent
  • Must be able to work most Saturdays
  • Experience with Veterinary Electronic Medical Records (preferred)
  • One year of customer service experience (preferred)
  • Knowledge of veterinary medical terminology (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter