Workday Australia is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The ideal candidate should have extensive experience in technical support for enterprise cloud applications and a strong background in programming, with a focus on providing creative solutions to complex customer challenges
Job Summary
The role involves partnering with Product Development teams to deliver creative workarounds and long-term solutions for a global customer base.
Candidates must have a foundational understanding of programming and proven experience supporting enterprise-grade web applications.
Workday offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow.
Matching Summary
Match Score: 85
Workday Australia is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The ideal candidate should have extensive experience in technical support for enterprise cloud applications and a strong background in programming, with a focus on providing creative solutions to complex customer challenges.
Salary
Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
5+ years technical support experience
2+ years enterprise cloud software support
Linux SQL DBMS programming knowledge
XML JSON data format troubleshooting
Web Services API full stack troubleshooting
Nice-to-have
Finance and financial planning software knowledge
JavaScript programming skills
ELK log aggregation tool usage
Empathetic customer communication style
Proactive problem-solving approach
Key Requirements
5+ years in Technical Support related role
2+ years as support engineer with enterprise cloud software
Experience managing highly escalated cases across multiple accounts
Work Rights
Local candidates or those willing to relocate required